privacy policy - elockers.com

Privacy and security

elockers processes personal data of its customers, website visitors and other contacts. We do this in order to best serve our data subjects and achieve our goals. So you leave your data with elockers and we can imagine that you would like to know why personal data is requested and what we do with it. In this privacy statement we explain why and how we process your personal data.

First, we believe that you should be able to trust that (your) personal information is treated with great care. In this privacy policy, we describe how we collect and process personal information, obviously taking into account your consent when legally required. We advise you to read this document carefully together with the general terms and conditions, if they apply to you. Do you still have questions after reading? Please contact.

There may be links (references) on our website or in job postings that link to other companies and their services or products. We are not responsible for (compliance with) those policies or the products or services of other companies. Therefore, we always advise you to read the relevant privacy policy carefully.

Who we are

We are elockers: An organization focused on providing lockers for rent and for sale. This privacy statement covers all our processing - including if we process personal data together with other parties. elockers is located at Basisweg 59, 1043 AN Amsterdam in the Netherlands.

When does this privacy policy apply?

This privacy policy applies to all personal data that elockers processes from anyone who has (had) contact with elockers, such as our visitors, staff and business contacts. Elockers includes the websites listed below:

https://www.elockers.nl/;
https://elockers.jobs.personio.de/
https://dashboard.elockers.nl/;
https://elockers.io/;
https://elockers.online/

What personal information do we collect?

elockers processes personal data of you because you apply (online) for a vacancy, register at our facility, request a quote for lockers or staff, use the website, fill out a contact form or subscribe to the newsletter. Personal data means data that relates to a natural person. This may include:

NAW data
Phone number
Email address
Date of birth and age
Gender
Curriculum vitae (CV).
Information on training(s) and internships
Work Experience
Details of training and education you have attended in the past (with us)
Details of your availability and leave
Other data (if any) necessary to judge the assessment of your suitability (think, for example, a reference)
Passport photo (and personal videos)
IP address
Internet Usage Information

At the time you come to work through elockers or start working for one of our partners we collect (if applicable) the following data:

Nationality
BSN number
ID proof or passport
Work permit
Bank and payment information
Other data necessary for elockers' HR activities (such as personnel, salary and absence records)
If you wish to inspect your total personal data processing and/or change or delete data that is not directly visible, please contact elockers.

How do we collect personal data?

elockers uses your data for a number of different reasons. More on that below. How we process data can be read here. We use data that we receive from you as well as data that we collect ourselves. For example, information about your visit to the website.

Contact information and information for your application

Your contact information is the information that allows us to identify or contact you. This includes your contact information, phone number and e-mail address.

When you enter your data on our website or via external platforms such as Facebook or register at one of our branches, personal data about you is recorded. This data is recorded in order to, among other things, get in touch with you and for the performance of our HR services.

We also keep minutes of any discussions in our CRM system Recruitee or Pipedrive. These minutes may contain personal data. We communicate with our stakeholders through various channels, for example by phone, email and SMS/WhatsApp. To make that possible, we also process personal data.

Data in your account in Ubeya

We store data in your personal account in the Ubeya app or on the website. These are linked to your registration and in your account you can edit things yourself. We collect data such as:

NAW data
Nationality
Phone number
Email address
Date of birth
Driving license or not
Education and training level
BSN number
ID card or Passport number
Validity of identity document
Type of identification
Bank and payment information
Performance and progress
Interests in vacancies
Email and personalization preferences

In addition to wanting the best for our customers and partners, we naturally want the same for our employees. Therefore, we keep your data until the legal obligation is over. This legal obligation is 7 years. You can request to delete your account at any time.

Most people sign up to stay up-to-date on new jobs, promotions and fun facts about elockers, elockers or our partners. Therefore, our goal is to keep people informed about them. There are several ways we can collect your data:

You can register through an external platform such as Facebook
You can register by asking us directly
You can register by signing up as an employee of elockers

To ensure that all employees within elockers stay up to date on new job postings and events, cool win promotions and even more interesting facts personalized for just the elockers crew, you will be added to our email file if you are registered as an employee. Do you really not want to receive these emails and miss the event schedules and promotions? Of course you can. Unsubscribe by clicking unsubscribe at the bottom of the email or send us an email at info@elockers.nl and we will make sure you are removed from the email list within 2 weeks.

Sometimes we ask for more than just your e-mail address. Think of your name, city and date of birth. This allows us to personalize the newsletter as much as possible. This also prevents you from receiving e-mails that are not of interest.

If you do not wish to receive emails you can always unsubscribe by clicking unsubscribe at the bottom of the email. In addition, you can send a mail to info@elockers.nl asking to unsubscribe yourself. This way we make it easy for everyone!

Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, the Netherlands. The tool recognizes company visits to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies, to evaluate user behavior on our website and the tool processes domains from form entries (e.g., "Leadinfo.com") to correlate IP addresses with companies and improve services. More information is available at www.leadinfo.com. On this page: https://www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your data will no longer be recorded by Leadinfo.

Marketing and internet data

Like almost every website, elockers uses to store internet data, your cookie ID, social ID, IP address and/or browsing habits. The purpose of this is to give our website users the most personalized experience possible. We only do this when you give us permission through our cookie notice.

We cannot see who you are or what company you work for.

We also use so-called custom audiences on various social media. This means, for example, that we recognize that you have been on our website. We then send a relevant ad via a medium such as Facebook or Instagram.

If you do not want to see these ads from elockers on the Facebook and Instagram, you can opt out using the links below:

Facebook unsubscribe custom audience

You may still see an advertisement from elockers after unsubscribing. This is the case if you fall into the general target group (also called "saved target group") that we target our ads to.

Improving our website

To improve the performance of our website, we collect personal data. This is done partly on the basis of previous visits to our website where we can see which pages you have visited. For example, we look at cookies, your IP address and browser and which pages were of interest to you.

Other personal information

This is information we may obtain from publicly available sources or from partners. We may also collect information about others if you provide it to us. For example, this is information about an acquaintance who would like to learn more about one of our job opportunities.

Why do we collect your data?

Due to the nature of our service, we collect information about you. We need information from you once in order to go through the process and help you find a great job, for example! It is important to us to make the process of delivering our service as simple, personal and reliable as possible. We are always looking for ways to improve our practices and tailor them as much as possible to your personal needs. Therefore, with your consent to the extent required, we may collect personal data for the following purposes:

Customer administration and service

In our customer records we keep track of which companies are customers of elockers and which companies have been customers of elockers. From the contact persons we keep personal data, such as contact details, in order to be able to reach you. We communicate with our customers through various channels, for example by phone or email. To make that possible we also process personal data.

Quotes

To make an offer, we process personal data such as contact information.

Making you a real locker topper! (Or hire you employee)
The moment you fill in your details on our website, register yourself through an external advertisement or leave your details at one of our branches, personal data is recorded to initiate the application process. The data is collected for the performance of our HR services such as mediation, secondment, recruitment & selection and personnel management. Your personal data is processed for a number of other reasons such as:

To link you to your personal account in the Ubeya application;
Record hours worked;
Process payments;
To assess your suitability and availability in connection with mediation for permanent or temporary employment;
To establish and maintain an employee or staffing and mediation relationship with you;
To secure an assignment with the client;
To further your hospitality experience and personal development.

We also use contact and address information for our administrative processes.

Improving our webshop

elockers collects your browsing, search and contact behavior based on cookie techniques, your IP address and the ad number associated with the device you are browsing with. This allows us to see which pages, pieces of text and images you find strong and which we need to improve. This allows us to make our website perform better and better for our user. It also allows us to communicate relevant information to you and personalize it as much as possible.

Feedback

We may use your contact information to solicit feedback on our services/products and those of our partners.

Meeting our legal obligation

We may be required by law to disclose personal information as part of a legal process or if required by enforcement agencies. To comply with the terms of a valid legal process, we may disclose this information without your knowledge, without your consent and without notifying you. We also reserve the right to challenge authorities' access to personal information.

Use anonymous information

We may use anonymous information to develop reports and analytics on what types of content and/or ads are viewed or skipped, for research, and for other legitimate business purposes.

To whom may we possibly disclose your personal information?

At elockers, we are committed to protecting personal information. Therefore, we only share data with data subjects and partners when strictly necessary to provide our services or to improve the experience of our flex workers and employees. We require that they handle your information as carefully as we do. In addition, they are only permitted to use this data for the purpose for which it was shared.

We may, with permission to the extent required, disclose your personal information to third parties. This also applies to third parties in countries outside the EU and Switzerland where the privacy rules differ from those applicable here.

Employees of elockers

Our employees may have access to their personal information with permission. This group is and will be limited to only those employees who need this information to accomplish our business activities or improve performance. In addition, they will receive only the information needed for the purpose for which it was shared.

Partners

In order to accomplish our activities, it is necessary to share your personal information with our partners. elockers may share your personal information with other similar entities. In addition, if necessary, we may share data to clients, suppliers and government agencies.

In addition, we work with marketing and media partners who work with us toward one goal: To optimize and personalize elockers' experience both offline and online as much as possible. Consider partners who function as intermediaries for websites and advertising platforms.

Buyer of our company

If another company acquires elockers or acquires assets from elockers that include or include your personal information, that company will acquire the personal information we have collected and the rights and obligations of this privacy policy with respect to your personal information will pass to that company.

Other third parties

We may also share personal information with carefully selected third parties if necessary; these are not recipients but "processors. We only do this when the disclosure of the data is necessary for the delivery/performance of our activities. To the extent required by law, we will first seek your consent to do so. Read more below about with whom we share your data.

How do we protect your personal information?

All personal information is safely stored in our database which is secure and access is controlled to prevent unauthorized access. Your information is kept completely confidential and discreet. We require that third parties treat your information with the same care as we do. In addition, they are only permitted to use this data for the purpose for which it was shared. If you feel this is not happening, please let us know immediately at info@elockers.nl.

We have also implemented several other things to protect your data. These consist of technical and policy solutions that depend on the type of data you share with us. Examples include password protection, antivirus and access control for (new) employees and partners.

To improve our platform, we use the statistics program Google Analytics. To protect the anonymity of you as a visitor, we have taken several measures. For example, a processor agreement has been concluded with Google (Analytics) and the last octet (digit group) of each IP address is removed before an IP address is processed by Google Analytics. In addition, the data sharing option is disabled, this means that no data is shared with Google Analytics. This is how we guarantee your anonymity.

How long do we keep personal information?

elockers will not retain your personal information longer than is strictly necessary to fulfill the purposes for which your information is collected. The above applies at all times unless there is a legal obligation to keep personal information longer. We keep data relating to flex workers, employees and the provision of our services for a maximum of 7 years.

When you unsubscribe from our newsletter, your personal data will be deleted from the mail system within 2 weeks.

Rights

Under the GDPR, everyone has a number of rights. We are doing our best to comply with them. To exercise your rights, please contact us at info@elockers.nl. Below are your rights:

Information and access: you can see what personal data we process about you. We are also happy to tell you more about "how and why" we process that data.
Correction: Do you feel that we have incorrect information about you? If so, please let us know and we will update it.
Oblivion: You can delete the personal data we hold about you. We may still need to process that data for other purposes (administration or deduplication, for example).
Restriction: If you feel that we are processing your personal data unlawfully or incorrectly, you can also have that processing restricted.
Objection (opposition): You may object to the processing of your personal data. Does it involve marketing? Then we will terminate that processing as soon as possible.
Portability: This is a new right under the AVG to transfer your personal data. Should you wish to make use of this, please contact us.

We will process your request within 2 weeks. You can email your request to us at info@elockers.nl.

Third Party

We engage service providers to perform our services. These are not ´third party receivers´ but processors. For example, we cooperate with the following parties:

CRM software from Pipedrive and Recruitee
The cloud environment Google Drive
The Exact accounting program
The invoicing program Moneybird
Payroll software from RS Finance
Signing contracts with Sign Request
Planning tool from Ubeya
Website statistics from Google Analytics
Website statistics from Facebook
Clients searching for suitable candidates
Usability insights with Hotjar

We require all third parties to keep the information confidential and secure and to use it only to provide us with the products or services listed. We may also be required by law to disclose personal information to authorities or other third parties.

We never sell your personal information to third parties and will never misuse your data.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to administratie@elockers.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. elockers will respond to your request as quickly as possible, but in any case within four weeks. elockers would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Cookies

Cookies are small blocks of information your Internet browser stores that collect the following data:

Your browser type and operating system;
The Internet pages you visited and the duration of those visits;
The content and ads you viewed;
And other so-called clickstream data.

We place cookies on our website for the purpose of improving the website and for the efficient execution of online campaigns. Please note that turning off cookies may affect the operation of the website. Read more about cookies at www.elockers.nl in our cookie policy.

Changes

We reserve the right to make changes to this privacy statement. The changes will take effect at the announced effective time.

If you feel that your data is still not secure or there are indications of misuse, please contact us at info@elockers.nl.

This privacy statement is valid as of 12-07-2019